INTERACTIVE VOICE RESPONSE (IVR)

Automated telephone anwering system giving customers the option of calling for refills while allowing the pharmacist to continue excellent in store service.

 

Seamless integration to VIP Pharamcy Software and its refill processing.

Customized store parameters can be changed at any time.

Automatic fax to doctor if no refills available.

Process orders with one keystroke.

Calls automatically answered day & night OR night only for after hours

Quickly route caller to a pharmacist or other store personnel

Physician by-pass of refill process.

List store hours, vacation schedules, driving directions, etc.

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VIP Computer Systems, Inc. | 138 N. Churton St | Hillsborough, NC, 27278 | (919) 644 - 1690

 

04/27/03 - VIP Computers, Inc. announces the release of e-Sig! for VIP
E-Sig! is the electronic signature capture solution that enables pharmacies to capture signatures for the pickup of 3rd party scripts (no more log book), acknowledgment of receipt of the HIPAA Notice of Privacy Policy and the elusive safety caps preference.

 

04/02/03 - VIP Computers, Inc. releases Version 5.5 (HIPAA Compliant) of its Pharmacy Management System
Version 5.5 supports pharmacies in maintaining their HIPAA compliance efforts